Posted September 18, 2026 · Closes September 18, 2027
You will be taken to the employer's own website to complete your application.
Job Description
About Rapport
Rapport Guest Services is a multi-award-winning provider of front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, Rapport combines a people-first culture with exceptional service standards.
The company is committed to inclusion, wellbeing, professional development, and creating opportunities for employees to thrive. Rapport is also a Disability Confident Employer.
Role Overview
As a Corporate Receptionist at Rapport, the successful candidate will be responsible for creating outstanding first impressions across several reception areas in Canary Wharf, London. The role involves working across 7 reception areas within 4 buildings, providing variety and opportunities to interact with a wide range of guests, clients, colleagues, and stakeholders.
The Corporate Receptionist will welcome visitors, manage reception operations, respond to guest requests, handle calls, and provide office and floor management support. This is a standing role suited to someone who enjoys staying active, working with people, and delivering excellent service in a fast-paced corporate environment.
The position is offered as maternity cover, with potential opportunities to move into another role within Rapport or the Network Team when the current postholder returns.
Key Responsibilities as Corporate Receptionist
- Provide office, reception, and floor management cover across several Canary Wharf locations
- Welcome, meet, greet, and register guests at the main reception
- Create professional and positive first impressions for visitors and clients
- Handle guest requests efficiently, professionally, and courteously
- Respond promptly to business and visitor requirements
- Manage internal and external telephone calls in a professional manner
- Report facility-related issues, including health and safety concerns
- Follow company service standards and health and safety procedures
- Build strong relationships with internal, external, and VIP stakeholders
- Support colleagues and the wider reception team when required
- Maintain excellent standards of personal presentation and customer service
Salary & Working Hours
- £33,364 per year
- Full-time position
- 40 hours per week
- Monday to Friday
- Shift rota between 7 AM and 6 PM
- Location: Canary Wharf, London
- Contract: Maternity cover
Start a Career With Rapport
Joining Rapport Guest Services provides an opportunity to build a career in corporate reception and hospitality while working across a variety of professional environments. The Corporate Receptionist will gain valuable experience supporting multiple reception areas and interacting with diverse clients, guests, and stakeholders.
Rapport places strong emphasis on inclusion, wellbeing, collaboration, and professional development, creating an environment where colleagues can build their skills and progress their careers.
Apply Now for the Corporate Receptionist Role at Rapport
Candidates with strong communication skills, professional presentation, customer-service experience, and a passion for creating exceptional guest experiences can apply for the Corporate Receptionist position with Rapport in London.
Requirements
- Previous front-of-house experience within a luxury hotel, premium airline, or corporate environment is desirable Strong passion for delivering excellent guest service Excellent verbal and written communication skills Strong time-management and organisational abilities Professional, confident, and outgoing personality Ability to quickly build rapport with guests and key stakeholders Adaptable, flexible, proactive, and resourceful approach Strong attention to detail and process-driven mindset Positive, can-do attitude Ability to work independently as well as part of a larger team Excellent personal presentation and interpersonal skills Ability to demonstrate Rapport's values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together
Benefits
- Travel and grocery discounts Life assurance and cash rewards Contributory pension scheme Wellness programmes Employee Assistance Programme Digital GP services Learning and professional development opportunities WOW Awards recognising outstanding contributions One paid day off annually to support a chosen community cause Inclusive and supportive working environment
You will be taken to the employer's own website to complete your application.
