Duty Manager Job at Nuffield Health – jobs in UK

Nuffield Health is the UK’s largest Healthcare Charity, providing health, fitness, and wellbeing services across the country. Its Fitness & Wellbeing Clubs are supported by teams focused on delivering safe, welcoming, and high-quality experiences for members.

Role Overview

As a Duty Manager at Nuffield Health, the successful candidate will help ensure the smooth day-to-day running of the Fitness & Wellbeing Club. The role combines customer service, team leadership, health and safety, and sales responsibilities.

The Duty Manager will lead by example, support colleagues, engage with members, and help maintain high standards throughout the club. The position also involves opening and closing the club, conducting tours for prospective members, and supporting sales targets.

Key Responsibilities as Duty Manager

• Take responsibility for the smooth running of the club during each shift
• Open and close the club when required
• Prioritise member satisfaction and build strong relationships with members
• Provide excellent customer service throughout the club
• Lead by example while supporting and guiding colleagues
• Maintain high-quality operational standards
• Conduct tours for prospective members and explain the benefits of Nuffield Health services
• Monitor and uphold health and safety procedures
• Respond quickly and effectively to health and safety issues
• Support the achievement of individual and team sales targets
• Cover Lifeguard breaks when required
• Maintain a professional, collaborative, and customer-focused environment

Shift Pattern & Pay

• Location: Barbican Fitness & Wellbeing Club, London
• Contract: Permanent
• Working Pattern: Full time
• Hours: 40 hours per week
• Salary: Up to £29,161.47 per annum, depending on experience
• Additional: Sales commission
• Reference: JR0102003

Start a Management Career With Nuffield Health

The Duty Manager position at Nuffield Health provides an opportunity to combine leadership, customer service, sales, and fitness management within a Fitness & Wellbeing Club.

The successful candidate will support members, guide colleagues, maintain safety standards, and contribute to the smooth operation and commercial performance of the club.

Apply Now to become a Duty Manager with Nuffield Health and help deliver an exceptional fitness and wellbeing experience for members.