Posted September 24, 2026 · Closes November 19, 2026
You will be taken to the employer's own website to complete your application.
Job Description
G4S is a global security and facilities management organisation providing services across a wide range of sectors, including healthcare. In the UK, G4S supports clients through professional facilities management, operational services and specialist solutions.
The company provides opportunities for experienced professionals to lead teams, manage service delivery and develop their careers within a large and diverse organisation.
Role Overview
As an Operations Manager – Healthcare at G4S, the successful candidate will take overall responsibility for service delivery across the Norfolk and Suffolk NHS Foundation Trust.
Based at Hellesdon Hospital in Norwich, the role involves overseeing facilities management services across associated trust sites. The Operations Manager will be responsible for maintaining high service standards, meeting contractual requirements, managing budgets and supporting operational performance.
The position is suited to an experienced operations professional with NHS facilities management experience, strong commercial awareness and the ability to lead teams across multiple locations.
Key Responsibilities as Operations Manager – Healthcare
- Take full financial accountability for assigned locality budgets
- Identify opportunities to improve profitability and achieve cost savings
- Minimise commercial and operational risks
- Support the Contract Manager with company, mandatory and statutory financial compliance
- Lead the delivery of high-quality facilities management services
- Ensure services meet G4S standards, contractual obligations and ISO 9001 requirements
- Build and maintain strong relationships with NHS clients and key stakeholders
- Work collaboratively with G4S managers and client teams to coordinate daily operations
- Promote a strong health, safety and security culture across all sites
- Identify, report and address safety breaches and operational risks
- Safeguard company and client equipment
- Build, motivate and mentor a professional operational team
- Ensure effective resource allocation and appropriate staff training
- Manage employee welfare, performance, sickness and absence
- Ensure return-to-work procedures are managed in line with G4S policies
- Maintain high standards of operational performance across multiple sites
Working Pattern & Pay
- Salary: £34,000 per annum
- Contract: Permanent, full time
- Hours: 40 hours per week
- Working days: Monday to Friday
- Working hours: Between 8:30am and 5:30pm
- Location: Hellesdon Hospital, Norwich, NR6 5BE
- Travel: Travel to associated NHS trust sites is required
- Job category: Facilities Management
- Job ID: 18955
- Closing date: 19 November 2026
Start a Career With G4S
Joining G4S provides an opportunity to develop an operations management career within a major facilities management organisation. The Operations Manager – Healthcare position combines leadership, commercial management, NHS facilities services and multi-site operational responsibility.
The successful candidate will have the opportunity to lead a professional team, work closely with NHS stakeholders and contribute to the delivery of high-quality facilities services across the trust.
Apply now to become an Operations Manager – Healthcare with G4S and lead effective facilities management services across NHS sites in Norwich and the surrounding area.
Requirements
- Proven experience managing staff and services within a complex NHS environment Strong commercial awareness and experience with budget ownership Experience overseeing operations across multiple sites or localities Excellent team leadership and organisational skills Ability to motivate employees and achieve operational objectives Strong stakeholder and client relationship management skills Flexible and adaptable approach to changing priorities Ability to work collaboratively with colleagues and stakeholders at different organisational levels Strong understanding of health, safety and security requirements Good financial and commercial management abilities Full UK driving licence Ability to travel between associated trust sites when required
Benefits
- 25 days annual leave plus bank holidays Company pension scheme with employer contributions G4S Life Assurance Scheme Subsidised healthcare plan Training, progression and professional development opportunities Refer a Friend incentives Confidential counselling services 24/7 specialist health and medical support Employee assistance through SPARK Discounts on high-street shops and leading brands Discounts with retailers and travel suppliers Opportunities to participate in charity initiatives through Match-IT and Payroll Giving Supportive working environment focused on employee development and wellbeing
You will be taken to the employer's own website to complete your application.
