Receptionist Administrator Jobs in UK| IC24

About IC24

Integrated Care 24 (IC24) is a not-for-profit Social Enterprise providing innovative, patient-focused primary care services across the UK. IC24 supports more than 6 million patients through services including GP-led out-of-hours care, NHS 111, primary care, and secondary care support. Its teams help patients access the care they need while supporting healthcare services to operate effectively.

Role Overview

As a Receptionist / Administrator, the successful candidate will be an important first point of contact for patients at Allied Medical Practice in Brighton. The role will involve welcoming patients, managing appointments and enquiries, supporting administrative processes, and helping patients access the appropriate services.

This flexible Bank position is suited to someone who enjoys working with people, provides professional customer service, and can remain organised and calm in a busy GP practice environment. Previous GP experience is not essential, although healthcare or GP practice experience would be particularly valuable.

Key Responsibilities as Receptionist / Administrator

• Welcome patients and provide a friendly, professional first point of contact
• Check patients in and respond to questions about practice services
• Book appointments and manage telephone, email, and face-to-face enquiries
• Take accurate messages and ensure information reaches the appropriate person
• Process repeat prescription requests and receive patient specimens
• Support referrals and help patients use online services
• Update electronic patient records accurately and confidentially
• Scan correspondence and process patient registrations
• Liaise with hospitals, community services, and other healthcare colleagues
• Process post, emails, and other general administrative tasks
• Maintain stationery and help keep reception and waiting areas organised
• Provide additional Bank cover during annual leave, sickness, and periods of increased demand
• Maintain strict patient confidentiality and comply with information governance and data protection requirements

Shift Pattern & Pay

• Salary: £12.71 per hour
• Contract: Bank
• Working pattern: Bank shifts offered according to service requirements
• Locations: School House Surgery, Hertford Road, Brighton, BN1 7GF, and Church Surgery, Saunders Park Rise, Brighton, BN2 4ES
• Closing date: 6 November 2026
• DBS: Standard DBS disclosure required
• References: Three years of references required
• Right to work: Proof of eligibility to work in the UK required

Start Your Career With IC24

Joining IC24 provides the successful candidate with an opportunity to contribute directly to patient care while developing valuable healthcare administration and customer service experience. The Receptionist / Administrator role combines patient interaction, appointment management, administration, and teamwork within a busy primary care environment.

IC24 is committed to equal opportunities and an inclusive workplace where people from different backgrounds are welcomed and supported.

Apply Now

Apply for the Receptionist / Administrator position with IC24 in Brighton and help patients access the right care while supporting the smooth day-to-day operation of busy GP practices.