XLR Executive Coordinator Job in UK | Bournemouth Airport

About Bournemouth Airport

Bournemouth Airport is a regional airport in southern England, providing passenger travel and specialist aviation services. Its XLR executive handling facility, also known as a Fixed Based Operator (FBO), supports corporate aviation customers, private aircraft operators and flight crews. The airport focuses on delivering professional service, efficient operations and a high-quality experience for its executive aviation clients.

Role Overview

Bournemouth Airport is looking for an enthusiastic and customer-focused XLR Executive Coordinator to support the XLR Corporate Manager and help maintain a first-class executive aircraft handling facility.

The successful candidate will coordinate aircraft movements, assist corporate passengers and flight crews, arrange additional services and help ensure smooth aircraft turnarounds. The position also involves customer service, ground handling, administrative duties, fuel coordination and maintaining the cleanliness and safety of the executive facility.

This opportunity is ideal for someone with corporate aviation or operational experience who enjoys working in a customer-facing environment, can manage changing priorities and is comfortable supporting airport operations during busy periods.

Key Responsibilities as an XLR Executive Coordinator

• Assist the XLR Corporate Manager in providing executive aircraft handling services and maintaining excellent customer service standards.
• Coordinate aircraft movements with slot coordination teams and notify relevant departments about aircraft arrivals and departures.
• Provide professional customer service to corporate clients, aircraft operators and flight crews.
• Arrange concierge-style assistance for passengers, including travel and onward transportation requirements.
• Support the FBO Manager with accurate recording of aircraft movements and timely invoicing.
• Learn and apply the appropriate schedule of fees and charges for aircraft operators.
• Liaise with the UK Border Agency, Special Branch and other relevant authorities regarding aircraft arrivals and departures.
• Coordinate additional customer services, update daily aircraft movement and fuel records, and maintain accurate information across relevant systems.
• Marshal aircraft, load baggage, check aircraft and perform other ground support duties during executive aircraft turnarounds.
• Coordinate aircraft fuel requirements with Bournemouth Airport Fuels, including on-demand supplies and advance orders.
• Safely transport passengers and crew between the Fixed Based Operator facility and their aircraft using airport-provided vehicles.
• Occasionally prepare small amounts of food for customers using the Jet Centre facilities, with training provided.
• Research and monitor other UK Fixed Based Operators to identify opportunities for service improvements and maintain competitiveness.
• Prepare reports and contribute to the development of the XLR Bournemouth Jet Centre.
• Keep the executive facility clean, tidy and free from hazards and waste.
• Report maintenance issues, defects and safety concerns to the appropriate supervisor promptly.
• Support colleagues with additional operational duties as required.

Shift Pattern & Pay

• Salary: £13.78 per hour.
• Contract type: Zero-hours contract.
• Working pattern: Flexibility required to cover weekends and out-of-hours work.
• Additional operational requirements: Availability may be needed for emergency flights, aircraft diversions and changing operational demands.

Start Your Career With Bournemouth Airport

Working at Bournemouth Airport provides an opportunity to develop experience in executive aviation, customer service and specialist airport operations. The XLR Executive Coordinator role combines hands-on aircraft handling with administrative responsibilities and direct interaction with corporate customers and flight crews.

Candidates with relevant aviation or operational experience, strong customer service skills and a flexible approach to working may find this position a valuable opportunity to build their careers in the aviation industry.

Apply Now to become an XLR Executive Coordinator at Bournemouth Airport and contribute to a professional, efficient and welcoming executive aircraft handling service.

How to Apply

Applicants should submit their CV and a covering letter explaining their suitability for the position to the email address provided in the official vacancy listing.

Candidates must have the legal right to work in the UK, provide five years of checkable referencing history and pass a criminal record check. Applicants who do not receive a response within four weeks should assume that their application has been unsuccessful.