Security Duty Manager Jobs in UK | Anchor Group Services

About Anchor Group Services

Anchor Group Services is a UK provider of security, cleaning, and facilities management services. The company focuses on delivering professional services while creating a supportive working environment where employees can develop their skills, progress their careers, and contribute to client safety and satisfaction.

Role Overview

Anchor Group Services is seeking an experienced and proactive Security Duty Manager to oversee daily security operations at Quayside Shopping Centre in Salford Quays, Manchester. This is a hands-on leadership role responsible for supervising the on-site security team and maintaining a safe, secure, and welcoming environment for visitors, tenants, colleagues, and other stakeholders.

The successful candidate will coordinate security activities, oversee CCTV and control room operations, respond to incidents, and ensure that site procedures are followed. The role is suited to an experienced security professional with strong leadership, communication, and organisational skills.

Key Responsibilities as Security Duty Manager

• Oversee daily security operations and maintain high standards of service throughout each shift.
• Lead, supervise, and support the on-site security team, allocating duties effectively.
• Oversee CCTV and control room operations and ensure that procedures are followed.
• Coordinate responses to security incidents, emergencies, alarms, and operational concerns.
• Ensure regular site patrols and security checks are completed in accordance with site requirements.
• Respond professionally to incidents, accidents, and customer concerns, escalating matters when necessary.
• Maintain accurate incident reports, shift handovers, security logs, and operational records.
• Ensure team members follow site instructions, company policies, and security procedures.
• Support the induction, training, and ongoing development of security personnel.
• Help ensure appropriate staffing levels and deployment across the site.
• Liaise with centre management, tenants, visitors, and other relevant stakeholders.
• Support emergency procedures, including evacuations and incident management.
• Maintain a visible, professional, and customer-focused presence throughout the shopping centre.

Shift Pattern & Pay

• Location: Quayside Shopping Centre, Salford Quays, Manchester, M50 3AH
• Pay rate: £15.85 per hour
• Average working hours: 42 hours per week
• Shift pattern: Four days on, four days off, rotating between day and night shifts
• Day shifts: 7:00 am–7:00 pm
• Night shifts: 7:00 pm–7:00 am
• Contract type: Full-time, permanent

The rotation consists of four day shifts followed by four days off, then four night shifts followed by another four days off.

Start Your Career With Anchor Group Services

The Security Duty Manager position offers an opportunity for an experienced security professional to take on a leadership role in a busy shopping centre environment. The successful candidate will help coordinate security operations, support team performance, respond to incidents, and maintain a positive experience for visitors and tenants.

Apply now to become a Security Duty Manager with Anchor Group Services in Manchester and take the next step in a security management career.